Receptionist resume example
A receptionist is the first impression of a business. Show the volume you handle (calls, visitors, bookings), the systems you use and how you keep the front desk calm and organised.
This is a fictional, illustrative example -- not a real person or a promised result. Replace every detail with your own.
Full example resume
Sample content, for illustration -- not a real person.
Receptionist with 4 years at a busy corporate office and a dental practice. Greet 120 visitors and handle 80 calls a day, and cut check-in time in half with digital sign-in.
- •Greet 120 visitors a day and issue badges for a 600-person office.
- •Answer 80 calls a day, routing 95% correctly on the first transfer.
- •Introduced digital visitor sign-in, cutting check-in time from 4 minutes to 2.
- •Book 12 meeting rooms and manage catering for 20 meetings a week.
- •Scheduled 60 appointments a day for 4 dentists and 3 hygienists.
- •Confirmed appointments by phone and text, cutting no-shows 30%.
- •Collected payments and verified insurance at check-in.
Summary: weak vs. improved
Friendly receptionist with great people skills.
Receptionist greeting 120 visitors and handling 80 calls a day. Cut check-in time in half with digital sign-in.
Volume and one improvement show you run a busy front desk well.
Skills to include
- ✓Multi-line phones
- ✓Visitor check-in and security
- ✓Scheduling and booking systems
- ✓Microsoft 365
- ✓Mail and deliveries
- ✓Friendly, professional communication
Only list skills you actually have -- the AI review in the editor will flag a skill that doesn't appear anywhere else in your resume.
Bullet examples: weak vs. improved
Greeted visitors.
Greet 120 visitors a day and issue badges for a 600-person office.
Volume and office size show the pace you can handle.
Answered phones.
Answer 80 calls a day, routing 95% correctly on the first transfer.
A first-transfer rate shows you know the business and its people.
Scheduled appointments.
Scheduled 60 appointments a day for 7 providers and cut no-shows 30%.
A result makes a routine task stand out.
How this changes by experience level
Show customer-facing experience from retail or hospitality and the systems you know.
Handled 200 customers a shift at a busy café, taking orders and payments.
Show volume and one improvement, like the full example above.
See the full example above.
Show supervising others and running office operations.
Led a 3-person front desk team and managed office supplies and vendor contracts.
Section order
- Contact
- Short summary
- Skills
- Experience
- Education
Common mistakes to avoid
- !Only generic duties
- !No volume of calls or visitors
- !Leaving out booking or office software
Recommended template: Administrative
Tidy slate layout with a skills sidebar for assistants, coordinators and ops roles.